"Our Super Technological Future"? Here's Hoping Not!

Recently, I came across this video of a presentation by Carnegie Mellon University Professor Jesse Schell, given at D.I.C.E. 2010.

Schell spends the first part of the talk discussing the surprising success of certain technology and games over the past year, and trying to explain that success, but then he spends the last part projecting a near-future world which will emerge from this "Facebook Games" era in which we find ourselves. He argues that all aspects of our lives could soon be governed by (primarily) corporate technology that will monitor quite literally everything we do, in order that we may earn various points and rewards.

You can find the entire talk posted on various websites, but this excerpt contains the scariest part:



At the 7:11 minute mark, he brings up something that hits especially close to home - the tracking of our reading habits. Here is a transcript:

"You sit down with your new Kindle 3.0, which, of course, has the eye-tracking sensor in it that can tell what you've read and how much you've read of the book. And it's important to read the whole book because, then, if you leave a review on Amazon, you'll get super bonus points if it knows you read the whole book through. As you finish the book [...] you get an achievement unlocked. This thing has been tracking you for 20 Years. You finished 500 novels, this is like a big achievement. You are thinking, "I'm really embarrassed that my 500th novel was this dumb Star Trek novel that I'm reading, because, like, I'm going to remember that forever". And then you start thinking about all these achievements and points and things and realizing that, you know, you have no idea what books your grandparents read or where they went on their daily basis. But these sensors that we're going to have on us and all around us and everywhere are going to be tracking, watching what we're doing forever. Our grandchildren will know every book that we read. That legacy will be there, will be remembered. And you get to thinking about how, wow, is it possible maybe that -- since all this stuff is being watched and measured and judged, that maybe I should change my behavior a little bit and be a little better than I would have been? So it could be that these systems are all crass commercialization and it's terrible. But it's possible that they will inspire us to be better people [...]"


So here's what I thought when I heard this, in approximate order:

1) What is wrong with Star Trek novels?!
2) Dude is actually saying that this will cause us to self-consciously police our own reading lists and this is a good thing?!
3) Didn't librarians win acclaim for, you know, not revealing users' reading histories when faced with the Patriot Act? Why on earth would people entrust their reading histories with corporations instead?
4) OMG, I have a Kindle. Big Brother is watching me right now...


Setting aside the fact that it would indeed be interesting to know what our grandparents read, it is a little bit narcissistic to assume that our grandchildren will wish the same about us. (Personally, I would be thrilled to discover that my grandmother was reading Star Trek novels!) And setting aside that concern about narcissism, I must admit that it's still a boon to anthropologists of the future that we are leaving behind such a huge amount of information about ourselves already.

But! And this is a really big BUT. I fail to see how reading, not reading, or secretly reading particular kinds of books is an accurate measure of a person's worth, intellectual or otherwise. And I also fail to see how any corporate interests collecting our reading histories would always use their powers for good.

Technology, books, privacy and libraries - this is far too much to unpack in a simple blog post.
But after seeing Schell's presentation, I am even happier to be part of a profession that helps people to read whatever they want, without fear of commercial enterprise, or the Thought Police.

Who Wants To Be A Millionaire?

I don’t know many people that would say ‘not me’ to that question. The harder question is what are you willing to do to get it? This past week I took a step outside my regular routine and explored my options. Specifically, I had an ‘audition’ to be on the day-time TV game show with the above name.

It was a very simple process and anyone who feels they know a decent amount of trivia ought to give it a try. I simply went online and visited the Millionaire web site, filed out a quick form, and selected my preferred days to attend an audition. The next day I was notified by email when my scheduled appointment would be and where I should go.

On the day of the audition I went to ABC’s studio on 66th street and checked in with the cheerful intern waiting out front to greet people. After standing in line for a short while we were let into what looked like a cafeteria, handed a closed envelope containing a test, and directed to take a seat along with all the other participants in the room. Then, as a group, we were given 10 minutes to answer 30 multiple choice questions. Once the time had passed tests were collected and taken to be corrected. Those who ‘passed’ would be asked to stay for an interview. Those who did not would be asked to leave.

While waiting for our tests to be corrected a number of people asked questions about how the process worked of the intern overseeing the testing. Listening to her cheerful response to every questions, a ubiquitous “that information is on the web site”, I started thinking about how we have all become so reliant on the internet. Not just using it for our own information needs but also using it as a tool to provide information to our patrons.

As I watched the eye rolling around me at the lack of knowledge displayed by using this generic answer I wondered if I rely too much on the “check web site” answer. Have I allowed myself to take a knowledge short cut because the information is easy to access online? Is my staff undertrained because the information is available online? The short answer to that is no simply because I have a very knowledgeable staff. But there is a small piece of me who sees this as a cautionary tale about how we provide information to patrons and making sure we don’t assume that because information is available online people don’t still want good answers provided in person by well trained staff.

We are Library Professionals: we know stuff. Let’s remember to share what we know in all the ways that patrons want to receive the information.

The critical question for this blog though is am I going to be on Who Wants to Be a Millionaire? For now I will say maybe… someday…

It is easy enough to try out if you are interested. All the information about how is available online at:
http://www.dadt.com/millionaire/