It's been quiet around here for a long time, but I thought I would share this short documentary.
Internet Archive from Deepspeed media on Vimeo.
This film, directed by Jonathan Minard, is "focused on the future of long-term digital storage, the history of the Internet and attempts to preserve its contents on a massive scale."
It includes "a tour of the Internet Archive's headquarters in San Francisco, the book scanning center, and the book storage facilities in Richmond, California."
And boy does it ever pose some interesting and big questions about libraries, access, and preservation! Environmental sustainability, too: the headquarters heats itself with energy from the servers! That is awesome.
Wednesday, June 12, 2013
Wednesday, November 7, 2012
Cloud Computing and Far-Reaching Implications for Cloud-Data Ownership Rights
It's been a while since we've posted here, but I've just come across an article at Wired Magazine that I thought would be of interest to us as librarians and general keepers and guardians of information in the age of digitization, file sharing, and cloud computing.
By great coincidence, our last post here was also about Cloud Computing (thanks, Amy!).
But I'm hear to talk about the dark side.
Full article: Megaupload Case Has Far-Reaching Implications for Cloud-Data Ownership Rights, by David Kravets.
Early in 2012, you may have read about the seizure of the domain Megaupload.com. To oversimplify, the seizure took place amidst allegations that the site encouraged copyright infrigement.
"The problem lies in the fact that there is currently no clear process for owners to retrieve property that federal prosecutors effectively seized when they shuttered the file-sharing and cyberlocker service, " writes Kravets. That is, the owners of stored files - individual people around the world, as well as individuals storing files on behalf of larger organizations - have no way of accessing files and data that they may legitimately own and which does not violate any copyright.
"The Electronic Frontier Foundation... is representing one of Megaupload’s users in a lawsuit against the government that could set a precedent for cloud users in general," says Kravets. In this case, the plaintiff has gone to court seeking the return of high-school sports videos that are the property of his company. He maintains that the files he stored at Megaupload are the only existing copies -- they were his back-up after his own computer crashed.
There are also issues of privacy, of course, as the Court may determine that owners can only retrieve their data after it's been checked by outside parties for copyright-infringing materials. And libraries are famous for protecting patrons' privacy.
Kravets again: "So far, federal prosecutors are proposing a process that would make it essentially impossible for former Megaupload users to recover any of their legitimate data."
Imagine if libraries storing legitimate data in the cloud were to lose access to that data. Imagine that no other copies of that data existed, for whatever reason: spatial or financial hardship, failure to regularly update old hard-drive files with new versions stored in the cloud, on-site computer crashes, any number of reasons, really. Where would such cloud-computing libraries be then?
Scary.
By great coincidence, our last post here was also about Cloud Computing (thanks, Amy!).
But I'm hear to talk about the dark side.
Full article: Megaupload Case Has Far-Reaching Implications for Cloud-Data Ownership Rights, by David Kravets.
Early in 2012, you may have read about the seizure of the domain Megaupload.com. To oversimplify, the seizure took place amidst allegations that the site encouraged copyright infrigement.
"The problem lies in the fact that there is currently no clear process for owners to retrieve property that federal prosecutors effectively seized when they shuttered the file-sharing and cyberlocker service, " writes Kravets. That is, the owners of stored files - individual people around the world, as well as individuals storing files on behalf of larger organizations - have no way of accessing files and data that they may legitimately own and which does not violate any copyright.
"The Electronic Frontier Foundation... is representing one of Megaupload’s users in a lawsuit against the government that could set a precedent for cloud users in general," says Kravets. In this case, the plaintiff has gone to court seeking the return of high-school sports videos that are the property of his company. He maintains that the files he stored at Megaupload are the only existing copies -- they were his back-up after his own computer crashed.
There are also issues of privacy, of course, as the Court may determine that owners can only retrieve their data after it's been checked by outside parties for copyright-infringing materials. And libraries are famous for protecting patrons' privacy.
Kravets again: "So far, federal prosecutors are proposing a process that would make it essentially impossible for former Megaupload users to recover any of their legitimate data."
Imagine if libraries storing legitimate data in the cloud were to lose access to that data. Imagine that no other copies of that data existed, for whatever reason: spatial or financial hardship, failure to regularly update old hard-drive files with new versions stored in the cloud, on-site computer crashes, any number of reasons, really. Where would such cloud-computing libraries be then?
Scary.
Wednesday, February 15, 2012
Libraries: Are their heads in the clouds?
Join me, on the continued adventures in library school ! 
Libraries can now be found on social networking sites, through instant messaging services, YouTube, blogs, and through texting services (15.) Moving along the same parallel as the technological backdrop and mobile devices that are shaping the growing library community is the idea of Cloud computing. Cloud computing refers to the idea that content such as: documents, schedules, music, or other media being stored on a server and accessed on an Internet ready device like a computer or mobile phone. This system can further be described as applications running on a device being stored online. Cloud computing is not a new idea, email systems have been using the basic idea for a long time, but we are now reaching a point of constant connectivity for a large enough group of people that deeper implementations are possible and becoming practical:for example: we all are able to work on the same Google doc in a variety of locations.
Cloud computing services are usually provided through a third-party service. Many libraries are already linking library content directly from within a virtual learning environment, providing information literacy tools, websites that work with mobile phones and engaging with students on facebook or via twitter. The popularity of online reference, or “ask-an-expert” services as noted in the 2010 Worldcat Report can assist in illustrating the need for Cloud services like search services, learning activities and course resources. Services such as these may reflect a higher level of connectivity that will affect libraries as the expectation for immediacy will be driven higher. Other possible limiting factors for serious cloud computing needs are the necessity of a very fast Internet connection to meet the needs of a large variety of users.
Cloud computing is a current buzz word. People think they need it before they even know what it is. Cloud Computing is essentially just a convenient way to say online server. A common misconception on cloud computing is that it syncs all your computers together just by turning it on, but current implementations don't store ALL of your data. Further misconceptions are thinking about the system as a backup storage, or additional storage for all your devices. Cloud computing within the library scope would be beneficial for research guides and online reference needs. Current cloud-like services within the library field include: QuestionPoint, Summon, LibGuides, Worldcat, Connexion, and Primo Totalcare. Keeping in mind current interests and popular services cloud computing can be a beneficial tool especially when considering the shift in when and where users prefer to get their library needs met. As mentioned in the 2010 report “it seems that self-sufficient information consumers still appreciate expertise and a passion for learning—but they like it best on their time, with their tools” (94).
Cervone, H. F. (2010). An overview of virtual and cloud computing. OCLC Systems and Services, 26(3), 162-165. Retrieved from http://www.scopus.com/
Wednesday, February 1, 2012
"The Fantastic Flying Books of Mr. Morris Lessmore"
Yesterday's Division of Libraries All Staff Meeting was a great reminder, I thought, of our libary's mission and our place in helping that mission to succeed. We all get so bogged down in our individual work that these reminders are vital.
On that note, here is one of the animated short films that's been nominated for an Academy Award this year. It's described by its creators as "a story of people who devote their lives to books and books who return the favor."
At the All Staff meeting, Dean Mandel touched on the concept of the library as a place, how that powerful iconography still speaks to people even in the context of the modern information age. Although as a research library, we are mostly hosting users engaged in scholarly pursuits and not reading for pleasure or escape, of course our concept of the book as object remains equally powerful. Thus, this fanciful short film might also help remind many of us just why we wanted to work in libraries in the first place.
I hope it will inspire you as we go forward with our new Strategic Plan!
Bonus confession: I totally teared up at the end.
via PhiliBiblos
On that note, here is one of the animated short films that's been nominated for an Academy Award this year. It's described by its creators as "a story of people who devote their lives to books and books who return the favor."
The Fantastic Flying Books of Mr Morris Lessmore Trailer from Moonbot Studios.
At the All Staff meeting, Dean Mandel touched on the concept of the library as a place, how that powerful iconography still speaks to people even in the context of the modern information age. Although as a research library, we are mostly hosting users engaged in scholarly pursuits and not reading for pleasure or escape, of course our concept of the book as object remains equally powerful. Thus, this fanciful short film might also help remind many of us just why we wanted to work in libraries in the first place.
I hope it will inspire you as we go forward with our new Strategic Plan!
Bonus confession: I totally teared up at the end.
via PhiliBiblos
Tuesday, December 20, 2011
Mixed media for your holiday pleasure
First up, there is a wonderful shout out to the Fales Library, and in particular Lisa Darms, in the latest issue of Coilhouse Magazine.
An interview with music icon Kathleen Hanna features some discussion of Fales' new Riot Grrrl archive as an important resource, and how that collection got its start.
[photo from Coilhouse]
It's always nice to see NYU Libraries represented positively in the media, especially in such cool and unexpected places!
Next up, David W. Boles of WordPunk offers up a positively glowing review of WiFi Speeds at Bobst Library:
[Photo from WordPunk]
Boles concludes that NYU, and Bobst in particular, "supports technology and its students and faculty in wonderful and robust ways in every event and arena". Yay for us!
Last but by no means least, check out this Holiday Song from OCLC Research, created by Dennis Massie who used to work right here in Bobst! Thanks to Rob P. in ILL for the link. Music starts around the 0:55 mark:
"May your mission align precisely / with your parent institution's / and may happy holidays be yours and mine."
Happy Holidays, everyone! See you in 2012!
An interview with music icon Kathleen Hanna features some discussion of Fales' new Riot Grrrl archive as an important resource, and how that collection got its start.
[photo from Coilhouse]
It's always nice to see NYU Libraries represented positively in the media, especially in such cool and unexpected places!
Next up, David W. Boles of WordPunk offers up a positively glowing review of WiFi Speeds at Bobst Library:
[Photo from WordPunk]
Boles concludes that NYU, and Bobst in particular, "supports technology and its students and faculty in wonderful and robust ways in every event and arena". Yay for us!
Last but by no means least, check out this Holiday Song from OCLC Research, created by Dennis Massie who used to work right here in Bobst! Thanks to Rob P. in ILL for the link. Music starts around the 0:55 mark:
"May your mission align precisely / with your parent institution's / and may happy holidays be yours and mine."
Happy Holidays, everyone! See you in 2012!
Thursday, November 3, 2011
Using e-readers for on-demand delivery
There's an interesting article in College & Research Libraries News about how the University of Nebraska-Omaha (UNO) is using the Amazon Kindle for Interlibrary Loans.
Once you have consciously trained your brain to “be aware,” you cannot
turn it off. You will instinctually notice “new” or “different” things and ask
yourself “How can we use this in the library?” or “How does this impact our
services?” Be the person who thinks of a new or different way to apply
emerging trends and technology to new or current services.
It was this line of thought that led them to explore using the very popular E-Reader.
Since we were pioneers in loaning ereaders, we had to invent the wheel.
Without the right mindset—“I know this is possible, we just have to figure
out the way”—we might have quit at the first hurdle. Not the least of which
was national publicity concerning the legality of loaning the Kindle. Was it a
violation of Amazon’s ambiguous terms of service?
----
In the beginning, about 90 percent of patrons chose the traditional
hardcover, even though they would have to wait. Reasons given for not
using the Kindle included:
“I don’t want to learn a new technology; I already know how to
use a book.”
“I need to be able to photocopy pages.”
“There is no approved citation style for e-books.”
“I want it on my own e-reader.”
All of the above issues have been resolved, even photocopying. (Yes, I
actually tried making a photocopy of a page on the Kindle, and it worked).
Once you have consciously trained your brain to “be aware,” you cannot
turn it off. You will instinctually notice “new” or “different” things and ask
yourself “How can we use this in the library?” or “How does this impact our
services?” Be the person who thinks of a new or different way to apply
emerging trends and technology to new or current services.
It was this line of thought that led them to explore using the very popular E-Reader.
Since we were pioneers in loaning ereaders, we had to invent the wheel.
Without the right mindset—“I know this is possible, we just have to figure
out the way”—we might have quit at the first hurdle. Not the least of which
was national publicity concerning the legality of loaning the Kindle. Was it a
violation of Amazon’s ambiguous terms of service?
----
In the beginning, about 90 percent of patrons chose the traditional
hardcover, even though they would have to wait. Reasons given for not
using the Kindle included:
“I don’t want to learn a new technology; I already know how to
use a book.”
“I need to be able to photocopy pages.”
“There is no approved citation style for e-books.”
“I want it on my own e-reader.”
All of the above issues have been resolved, even photocopying. (Yes, I
actually tried making a photocopy of a page on the Kindle, and it worked).
Fascinating stuff! Of course different libraries have different capabilities and concerns - legal and otherwise - but wouldn't it be interesting to imagine how this would shake down around here?
Sunday, October 30, 2011
Knowledge Exchange: The Results Are In!
We've tallied up the scores from the post-assessment questionnaire for Knowledge Exchange and here's how we compare:
Before Knowledge Exchange
The questionnaire was taken by 34 staff and supervisors from Access Services.
Circulation, 6.12 familiarity rating, 47.6% correct
Delivery Services, 3.97 familiarity rating, 16.5% correct
Interlibrary Loan, 4.21 familiarity rating, 44.1% correct
Library Privileges, 5.79 familiarity rating, 84.7% correct
Reserves, 5.38 familiarity rating, 63.5% correct
Stacks, 5.81 familiarity rating, 67.6% correct
Fun Facts:
The questionnaire was taken by 36 staff and supervisors from Access Services.
Circulation, 6.97 familiarity rating, 43.8% correct
Delivery Services, 5.5 familiarity rating, 30.4% correct
Interlibrary Loan, 5.86 familiarity rating, 37.3% correct
Library Privileges, 7.2 familiarity rating, 83.3% correct
Reserves, 6.7 familiarity rating, 71.1% correct
Stacks, 6.8 familiarity rating, 31.2% correct
Fun Facts:
"What is the shortest length of time for which someone can rent a locker?"
Conclusions
Familiarity went up across the board. This shows people are more aware of what goes on in Access Services departments.
Familiarity Rating Chart
Delivery Services had the biggest gains in correct answers and Reserves also had a small increase. The percentages of correct answers for other departments curiously went down. This may have been due to the large number of post-assessments that were left blank (no answer was given for many questions).
% Correct Answers Chart
Leave a comment: What do you think of the results?
Questions and Correct Answers
Circulation
How many days does a patron have to return a recalled item before being charged a fine?
Fourteen (or two weeks)
What is the fine limit that will block a patron from borrowing materials?
$5.00
What is the fine limit that will cause a patron to have a University Registration hold?
$60.00
(A University Registration hold is a block on a patron's account that prevents them from registering for classes and from graduating)
How many searches are conducted for a Claim Returned book?
Five
How many days after a Quick Search is placed will the Circulation Department conduct a check of the stacks for the missing item?
The following day (or one day)
Delivery Services
Who can request materials to be paged and/or scanned?
NYU Faculty
NYU Abu Dhabi Staff
NYU Abu Dhabi Students
NYU Abu Dhabi Faculty
NEW! Since the post-assessment, NYU PhDs and NYU TAs have been granted privileges
Also, any NYU patron abroad (regardless of status) can request scans of NYU Bobst material if they use the Delivery Services options on the ILL request forms on the web.
To which libraries can paged materials be physically delivered?
Bobst
Courant
ISAW (Institute for the Study of the Ancient World)
IFA (Institute of Fine Arts)
Jack Brause (formerly Real Estate Institute)
Abu Dhabi
What types of items can be requested through Delivery Services?
Regularly circulating Bobst books
Regularly circulating Bobst Offsite books
Regularly circulating Courant books
Media from the Avery Fisher Center
Book chapter/journal article scans
On average, how long does it take to ship items to Abu Dhabi?
Three days
To which libraries can Bobst and Courant items be returned?
Bobst
Courant
ISAW (Institute for the Study of the Ancient World)
IFA (Institute of Fine Arts)
Jack Brause (formerly Real Estate Institute)
Abu Dhabi
Interlibrary Loan
What is the maximum number of times an Interlibrary Loan item can be renewed?
Unless the item indicates NO RENEWALS, a patron can request a renewal online one time. They must contact the ILL office for subsequent renewals. All renewals are granted at the discretion of the lending library.
True or False, Interlibrary Loan books can be renewed through the patron's BobCat account.
False, patrons must go through their ILL account to renew ILL books.
From the list below, please select the patron types that can use the ILL service at Bobst Library:
a. NYU Employee Family
b. NYU Polytech Students & Faculty
c. NYU Medical or Dental Students & Faculty
d. New School Students & Faculty
e. NYU Law Students & Faculty
f. NYU Abu Dhabi Students & Faculty
NYU Polytech, NYU Medical, NYU Dental, and NYU Law all have ILL services through their home libraries, not Bobst.
True or False, All Interlibrary Loan items are available for patrons to pick up at the Circulation Desk.
False. "Library use only" items are kept at Avery Fisher Center, Reserves, and Fales.
Which of the following is NOT a method that patrons can use to request Interlibrary Loan items?
a. Through the library's website
b. At the Circulation desk
c. Through the BobCat catalog
d. Through the Arch
(The Arch is what the "Articles & Databases" section of the website is called.)
Patrons cannot request Interlibrary Loan items at the Circulation Desk. Thttp://www.blogger.com/img/blank.gifhey can pick up ILL items there, but they cannot make requests there.
Library Privileges
Yes or No, Can a NYU student who has forgotten their ID come into the library?
Yes
Yes or No, Can anyone purchase a membership to the library?
Yes, unless they are on the "PNG" (persona non grata) list
Yes or No, Can the general public gain access to Bobst with a referral from the New York Public Library?
Yes, with a METRO Title Referral Card
What is the only kind of personal storage available in the library to undergraduates?
Lockers
What is the shortest length of time for which someone can rent a locker?
One semester
Reserves
Which of the following is the correct list of current loan periods for materials held on reserve?
a. 2-hour, 4-hour, 1-day
b. 2-hour, 4-hour, 3-day
c. 2-hour, 1-day, 3-day
d. 4-hour, 1-day, 2-day
True or False, Patrons can email scanned microfilms and fiche to themselves directly from the scanning machines.
True
True or False, The Reserved Department is responsible for the processing and re-shelving of the Leisure Reading collection located on Lower Level 2?
True
True or False, The Reserves Department loans out white board markers to patrons.
True
Which of the following does the Reserves Department NOT house:
a. Offsite "Library Use Only" materials
b. Interlibrary Loan "Library Use Only" materials
c. Avery Fisher Center Reserves materials
d. NYU Bookstore Course Packs
Stacks
What roles do the full-time staff play in the stacks?
Oversee assigned floor
monitor work of part-time staff
delegate tasks to part-time staff
What are the responsibilities of the stacks in general?
Shelve books
Straighten and shelf-read
Floor pick-ups
Help patrons
Shifting
Who should be notified about problems in the stacks? For example: loud disruptive staff, books out of order, patron needing help.
Ted or Pablo
What are Ted's and Pablo's responsibilities?
Ted: leads department projects, manages full-time staff
Pablo: manages part-time staff, deputy department leader
From where are stacks part-time staff recruited?
Local high schools and NYU
Before Knowledge Exchange
The questionnaire was taken by 34 staff and supervisors from Access Services.
Circulation, 6.12 familiarity rating, 47.6% correct
Delivery Services, 3.97 familiarity rating, 16.5% correct
Interlibrary Loan, 4.21 familiarity rating, 44.1% correct
Library Privileges, 5.79 familiarity rating, 84.7% correct
Reserves, 5.38 familiarity rating, 63.5% correct
Stacks, 5.81 familiarity rating, 67.6% correct
Fun Facts:
- The question most people answered correctly was “What is the shortest length of time someone can rent a locker for?”
- The question most people did not answer correctly was “What type of items can be requested through Delivery Services?”
The questionnaire was taken by 36 staff and supervisors from Access Services.
Circulation, 6.97 familiarity rating, 43.8% correct
Delivery Services, 5.5 familiarity rating, 30.4% correct
Interlibrary Loan, 5.86 familiarity rating, 37.3% correct
Library Privileges, 7.2 familiarity rating, 83.3% correct
Reserves, 6.7 familiarity rating, 71.1% correct
Stacks, 6.8 familiarity rating, 31.2% correct
Fun Facts:
- The question most people answered correctly was a tie between two questions:
"What is the shortest length of time for which someone can rent a locker?"
- The question most people did not answer correctly was:
Conclusions
Familiarity went up across the board. This shows people are more aware of what goes on in Access Services departments.
Familiarity Rating Chart
Delivery Services had the biggest gains in correct answers and Reserves also had a small increase. The percentages of correct answers for other departments curiously went down. This may have been due to the large number of post-assessments that were left blank (no answer was given for many questions).
% Correct Answers Chart
Leave a comment: What do you think of the results?Questions and Correct Answers
Circulation
How many days does a patron have to return a recalled item before being charged a fine?
Fourteen (or two weeks)
What is the fine limit that will block a patron from borrowing materials?
$5.00
What is the fine limit that will cause a patron to have a University Registration hold?
$60.00
(A University Registration hold is a block on a patron's account that prevents them from registering for classes and from graduating)
How many searches are conducted for a Claim Returned book?
Five
How many days after a Quick Search is placed will the Circulation Department conduct a check of the stacks for the missing item?
The following day (or one day)
Delivery Services
Who can request materials to be paged and/or scanned?
NYU Faculty
NYU Abu Dhabi Staff
NYU Abu Dhabi Students
NYU Abu Dhabi Faculty
NEW! Since the post-assessment, NYU PhDs and NYU TAs have been granted privileges
Also, any NYU patron abroad (regardless of status) can request scans of NYU Bobst material if they use the Delivery Services options on the ILL request forms on the web.
To which libraries can paged materials be physically delivered?
Bobst
Courant
ISAW (Institute for the Study of the Ancient World)
IFA (Institute of Fine Arts)
Jack Brause (formerly Real Estate Institute)
Abu Dhabi
What types of items can be requested through Delivery Services?
Regularly circulating Bobst books
Regularly circulating Bobst Offsite books
Regularly circulating Courant books
Media from the Avery Fisher Center
Book chapter/journal article scans
On average, how long does it take to ship items to Abu Dhabi?
Three days
To which libraries can Bobst and Courant items be returned?
Bobst
Courant
ISAW (Institute for the Study of the Ancient World)
IFA (Institute of Fine Arts)
Jack Brause (formerly Real Estate Institute)
Abu Dhabi
Interlibrary Loan
What is the maximum number of times an Interlibrary Loan item can be renewed?
Unless the item indicates NO RENEWALS, a patron can request a renewal online one time. They must contact the ILL office for subsequent renewals. All renewals are granted at the discretion of the lending library.
True or False, Interlibrary Loan books can be renewed through the patron's BobCat account.
False, patrons must go through their ILL account to renew ILL books.
From the list below, please select the patron types that can use the ILL service at Bobst Library:
a. NYU Employee Family
b. NYU Polytech Students & Faculty
c. NYU Medical or Dental Students & Faculty
d. New School Students & Faculty
e. NYU Law Students & Faculty
f. NYU Abu Dhabi Students & Faculty
NYU Polytech, NYU Medical, NYU Dental, and NYU Law all have ILL services through their home libraries, not Bobst.
True or False, All Interlibrary Loan items are available for patrons to pick up at the Circulation Desk.
False. "Library use only" items are kept at Avery Fisher Center, Reserves, and Fales.
Which of the following is NOT a method that patrons can use to request Interlibrary Loan items?
a. Through the library's website
b. At the Circulation desk
c. Through the BobCat catalog
d. Through the Arch
(The Arch is what the "Articles & Databases" section of the website is called.)
Patrons cannot request Interlibrary Loan items at the Circulation Desk. Thttp://www.blogger.com/img/blank.gifhey can pick up ILL items there, but they cannot make requests there.
Library Privileges
Yes or No, Can a NYU student who has forgotten their ID come into the library?
Yes
Yes or No, Can anyone purchase a membership to the library?
Yes, unless they are on the "PNG" (persona non grata) list
Yes or No, Can the general public gain access to Bobst with a referral from the New York Public Library?
Yes, with a METRO Title Referral Card
What is the only kind of personal storage available in the library to undergraduates?
Lockers
What is the shortest length of time for which someone can rent a locker?
One semester
Reserves
Which of the following is the correct list of current loan periods for materials held on reserve?
a. 2-hour, 4-hour, 1-day
b. 2-hour, 4-hour, 3-day
c. 2-hour, 1-day, 3-day
d. 4-hour, 1-day, 2-day
True or False, Patrons can email scanned microfilms and fiche to themselves directly from the scanning machines.
True
True or False, The Reserved Department is responsible for the processing and re-shelving of the Leisure Reading collection located on Lower Level 2?
True
True or False, The Reserves Department loans out white board markers to patrons.
True
Which of the following does the Reserves Department NOT house:
a. Offsite "Library Use Only" materials
b. Interlibrary Loan "Library Use Only" materials
c. Avery Fisher Center Reserves materials
d. NYU Bookstore Course Packs
Stacks
What roles do the full-time staff play in the stacks?
Oversee assigned floor
monitor work of part-time staff
delegate tasks to part-time staff
What are the responsibilities of the stacks in general?
Shelve books
Straighten and shelf-read
Floor pick-ups
Help patrons
Shifting
Who should be notified about problems in the stacks? For example: loud disruptive staff, books out of order, patron needing help.
Ted or Pablo
What are Ted's and Pablo's responsibilities?
Ted: leads department projects, manages full-time staff
Pablo: manages part-time staff, deputy department leader
From where are stacks part-time staff recruited?
Local high schools and NYU
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