I read today that Albertson's, a big grocery store chain out West, is getting rid of its self check out lines. They want to encourage a human connection with their customers. The poll posted with the story indicates that readers are just about tied as to whether they love or hate self-service tills. Could this be the wave of the future--a backlash against all this technology we use? The data seems to suggest that our users really like our Quick Checks. What do you think?
Friday, July 8, 2011
Self-Service Check Out
I read today that Albertson's, a big grocery store chain out West, is getting rid of its self check out lines. They want to encourage a human connection with their customers. The poll posted with the story indicates that readers are just about tied as to whether they love or hate self-service tills. Could this be the wave of the future--a backlash against all this technology we use? The data seems to suggest that our users really like our Quick Checks. What do you think?
Subscribe to:
Post Comments (Atom)
I always use the self service checkout. I'm not anti social, but it's fun and fast.
ReplyDelete